Privacy policy

Privacy Policy for The Flowery 

This Privacy Policy describes how we  collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely via third-party providers)

  • IP address and browser information

  • Order history

We collect this information when you place an order, contact us, or interact with our website.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and confirmations

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Send promotional emails (only if you opt in)

3. Cookies

We use cookies to:

  • Improve your browsing experience

  • Remember your preferences

  • Analyze website traffic

You can disable cookies in your browser settings, but this may affect website functionality.

4. Third-Party Services

We may use trusted third-party services such as:

  • Payment gateways

  • Shipping partners

  • Analytics providers

These services only access information necessary to perform their functions and are obligated to protect your data.

5. Data Security

We take reasonable precautions to protect your personal information. Our website uses secure encryption and trusted payment gateways to ensure your data is safe.

However, no method of transmission over the internet is 100% secure.

6. Customer Rights

You have the right to:

  • Access your personal data

  • Request correction of incorrect information

  • Request deletion of your data

  • Opt out of marketing emails

To exercise these rights, contact us at [EMAIL ADDRESS].

7. Contact Information

If you have questions about this Privacy Policy, contact us:

Email: [EMAIL ADDRESS]