Refund policy
Return and Refund Policy for [The Flowery]
Return Eligibility
You may request a return if:
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Item is damaged
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Item is defective
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Wrong item received
Return requests must be made within (1day) of delivery.
Return Conditions
Items must be:
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Unused
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In original condition
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In original packaging
Refund Process
Once your return is approved and received, your refund will be processed within [ 3 to 4 business days ].
Refunds will be issued to the original payment method.
Exchanges
We offer exchanges for damaged or defective items..
Non-Returnable Items
We do not accept returns for:
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Used products
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Customized products
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Items damaged due to misuse
Return Shipping Costs
Return shipping costs may be:
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Covered by us (if damaged/defective)
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Covered by customer (if change of mind)
Contact Us
Email: [EMAIL ADDRESS]